About Marc
I joined Al Serra in 2022 but have worked for the Serra Automotive group for the last four years. It has been a great transition here, and pleasant to feel at home. Working with customers brings excellent stories, even though no one was to be in for service. We learn a lot about our customers and this great community in service. I came from growing up in Kalkaska, Michigan, and went to college at Saginaw Valley State University. I have three young kids with my wife, Chelsea, and we live here in Grand Blanc. GO BOBCATS! My family and I always love being outside, doing whatever we can, from walking and swimming to hunting and fishing.
Customer rating
4.8 / 5 based on 827 ratings (460 written reviews)
Recent reviews
Just great! I had my car serviced and checked for a possible recall during the same appointment… No issues anywhere. Even had time to test a drive different Kia model. Was a good experience.
— Donald L. ,
Marc is professional and efficient!
— Nancy G. ,
Great customer service, very friendly, and great conversation.
— Erik M. ,
Marc was great! He squeezed me in on a busy day. Kept communication open to let me know when service was finished and I could come and pick up my vehicle
— Darcy S. ,
Professional, friendly and efficient.
— Lisa G. ,
All good. Marc was friendly and professional.
— Suzan K. ,
Marc was friendly and handled my oil change check in efficiently and quickly. Answered any questions I had.
— Paulette S. ,
Friendly efficient service
— Barbara E. ,
Marc was friendly and kept us informed throughout the process.
— Lindsay L. ,
Always professional,
— Tia G. ,